Every day help for our customers

We are here to help you 7 days a week. As we are in the market from 5 years so we care about our customers. We provide them the best deals on Android box and the excellent customer services.

  • Worldwide Connectivity;
  • High-End Servers;
  • Latest Android Boxes;
  • Free Installation.

If you need more help

We are here to support you 7 days a week under our business hours 9AM- 7PM.

  • +1 604 260 1626
  • sales@electrotvpro.com

Undoubtedly, accepting IPTV service would be the most ideal decision. You can enjoy a variety of benefits with IPTV service compared to satellite TV. IPTV provides international programming via the Internet on your TV, so no satellite dish is required. You only need to use good quality internet connection to receive IPTV service.

Electro TV is a great IPTV service provider. You can access our service only through an internet connection. We have come up with some great services. Here we have introduced more new technology so that you can have an exceptional streaming experience with thousands of live channels that are available on the Internet in a compatible device or application. You will also get to watch countless movies and any live events or sports shows.

For the Mag box:-
Go to settings – Inner portal settings – System settings – Servers – Portals – Portal URL (Add your Portal URL)

For Formular Box:-
Go to MytvOnline app – Menu – Connections – Add New Portal.

For Buzz Box:-

Go to settings – Add Server Line – Add your Portal

You can always check the speed of your internet by using and speed test app by downloading the app from the Google PlayStore or from the Android box Market place.

Yes, you can. Many users have multiple servers to get more content or simply as a backup. Almost every device and IPTV app supports multiple servers. We offer a 10% discount for multiple subscriptions.

A MAC address is a unique identifier tied to your hardware on your MAG, DREAMLINK, BUZZTV, FORMULER device. It always start with 00:1A:79:XX:XX:XX

Yes, you can but for best results, we strongly recommend you use a network cable to connect your IPTV Receiver to your ROUTER/MODEM.

Restart your modem, router, and device. Please understand that we have zero control over any of the feeds on any of the servers. We are simply given access to connect your device to the server to receive service from 3rd party service providers. Keep in mind that every channel and every feed has to be streamed from multiple offshore servers worldwide to get to you. Because of this complexity, sometimes the connections are not stable due to weather, storms, or satellite outages. The service provider knows about the channel outages as soon as they happen and always works to resolve problems in a timely fashion. Please be patient and check in on the channel as it will eventually be resolved.

The best way to explain this and the complexity of how your IPTV service is delivered, is by understanding how the service works. A channel is recorded live and the feed is immediately resent over the internet. There are always variables in streaming anything especially in IPTV service.

 

There are several factors that could cause this. The source of the feed could have frozen. The path the feed took through the internet could have had problems. Your own internet connection might have had a momentary blip, or even your own internal connection could experience packet loss to a small degree depending on your setup. Because of all these factors, the servers cannot guarantee the availability of any channel or any feed based on how many factors are involved that are completely out of our control. We also recommend using a good VPN that improves your routing and traffic.

Buffering can be a result of many factors including internet speeds, Wi-Fi strength, any interference in the home, your geographic location, your internet provider and how they route traffic, your internet provider throttling speeds during peak hours or to particular sites, device specs, too many apps open on device, device low on available RAM, cache in the app reaching max capacity, issues from the source of the feed, and even the server itself.

 

To test if your internet provider is throttling/slowing/blocking down your access to the server which is becoming common lately, do the following.

 

Try disconnecting from your internet provider temporarily, then turn on your mobile hotspot on your cellphone, and connect your device temporarily to that hotspot, and connect to the server again to compare.

 

Have you tried restarting everything yet? Your modem, router, and device?

Once you place the order online, we process the orders in less than an hour of time. For local orders our delivery driver will give you a call regarding the same day delivery status.

International orders will be dispatched in less than 24 hours. Customer will receive the shipping details through text.

Regarding the Payment methods:-

We accept etransfer through email or Account Number;
We do not accept payments through PayPal for our International Customers, but we can send you an invoice and you can pay that invoice with your credit card.
We also accept cash at the time of delivery.

You can always reach our support department regarding any delivery issues at +1 604 260 1626

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